Month: March 2022

Can I demonstrate the App?

A: We encourage all our subscribers to demonstrate the app and show others the power of TrackBox and our one ring policy. We are not going to change a country alone, so complete faith and total trust in the tool is what we need to create. Please assist us in this task!


How do I know that the app actually works?

We encourage all our subscribers to test the app and activate mock emergencies to check response times of the ERPC as well as get a feel for how the app works. If you are testing, simply tell the ERPC when they call you that you are testing the app and they will deactivate your emergency.


Where do I find my log-in details?

Once have completed your MyVault profile creation, an email will be sent to you with your log-in details. If you have forgotten or lost these details you can select ‘forgot password’ on your MyVault log-in page and we will resend these to you. Alternatively you can contact the App Support Team on…


Can I have TrackBox on my phone and on my tablet using the same profile with different cell phone numbers?

Yes. Your username and password is your key to as many devices on your profile as you like.