JOIN AAA RESPONSE SERVICES


The Anything! Anytime! Anywhere! (AAA) Emergency Response and Prevention Centre is an emergency management centre that can receive emergency alerts from our members and dispatch appropriate emergency responders to the incident on their behalf.

WHAT DOES THIS MEAN FOR ME?

In the event of any emergency, you will be able to contact the AAA MVAC Response ERPC twenty four-hours a day, seven days a week. The AAA Response ERPC is essentially a “one stop” contact centre (like the “911” call centres in America) and aims to provide you with assistance for all emergency incidents including the dispatching of emergency responders such as the police or ambulances. The AAA Response ERPC is not a responder itself, but aims to link you to all appropriate responders.

HOW DO I CONTACT THE AAA RESPONSE ERPC IN AN EMERGENCY?

You can activate your AAA Response app by simply opening the app after which the patented count-down clock will automatically begin, alerting the ERPC of your activation as soon as the count-down timer reaches 0.

While the App will be the primary means of contacting the AAA Response ERPC, you will also be able to call our emergency number at
08616-87225

HOW DO I JOIN?
Join the ANYTHING! ANYTIME! ANYWHERE! (AAA) MVAC Response ERPC by completing the short 'call be back' form in the bottom right-hand corner of your screen, or calling 0861 623 646 and we will assist you with registering telephonically, after which you will receive a welcome SMS with your username, password and a link to download the AAA Response App. The SMS will include a website link that contains various useful user guides and information.

The premium AAA MVAC Response Management package with options starting from R60.00, provides full in app functionality, access to 100+ response organisations and thousands of responders, and AAA MVAC member benefits

Download TrackBox, activate the app, and in times of emergency turn your device into its own unique alert and tracking agent.

TRACKBOX APP FEATURES & SERVICES

  • MyVault: contact information, personal items & assets register, vehicles, animals, firearms & competencies and licence expiry notifications.
  • Record Audio: save audio files for later use.
  • Alerts & Mapping: add alerts and incident mapping.
  • AAA Panic Button (GPS & LBS): direct emergency calls to our ERPC Satellite Global Positioning System.
  • Call Me Panic Button: no airtime or data needed.
  • Call Me: send a “Call Me” to any of your contacts.
  • TrackMe: keep in touch when on the move.
  • Report: suspicious vehicles, persons, and perform vehicle checks.
  • TrackBox SNIPR ANPR: National Automatic Number Plate Recognition.
  • GPS Voice Note Reporting: record messages of up to 30 secs. Recordings are sent to the ERPC with your GPS position.
  • Geo-Fencing: organisations and personal areas of interest to ensure relevant personal communications, personalised services, billing and emergency operations management.
  • IMICS: Incident Management & Information Capturing System for full case management.
  • ERPC: 24/7 International Emergency Response and Prevention Centre.
  • Mobile Device Data Recorder: MDDR assists and facilitates the investigation of missing persons, serious & violent crime, device anti-theft & recovery assistance
  • Missing: mass activate a search for missing family members.
  • 12 hour ERPC (Emergency Response & Prevention Centre) connect test: Checks to ensure that there is still a connection between the ERPC (Emergency Response & Prevention Centre) and the device.
  • App Health check: Checks login status & notifies user if app is logged out. Helps minimise accidental logouts and ensure service is running and ready to react in case of emergency.