Once we have helped you to complete your MyVault profile creation an SMS will be sent to you with your log-in details. If you manage your setup on your own. You will create your password during setup, and your username along with links to download the app and useful user guides will be sent to you via SMS.

If you have forgotten or lost these details, you can select ‘forgot password’ on your MyVault login page and your login details will be resent to you.