Yes – TBX support staff can access IMICS and can load member profiles into IMICS while the member is on the phone.

The support staff  needs the caller’s  name, surname, cell number and date of birth to create a basic IMICS profile, and can click on https://members.trackbox.world/

When the profile is created, the member will receive an SMS with a username and password and link to press and download the App onto their phone