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  • Patient with possible heart attack.

    Patient with possible heart attack.0

    Dispatcher Files Recently while on night shift in the early evening I received a call regarding an elderly male patient with severe chest pains indicating a possible heart attack.  Being as brief as possible I confirmed the correct address and dispatched @Netcare to the scene. I then called the family member on scene to assure

  • Public Disorder/Protests

    Public Disorder/Protests0

    Dispatcher Files South Africans have in recent months experienced many traffic delays, disruptions and at times total road closures brought about by protests, riots and incidents of public violence. These protests are invariably related to service delivery, education and social issues, and an estimated 80% of protests involve violence. On my morning shift I received

  • Missing Person, last seen in hired car

    Missing Person, last seen in hired car0

    Dispatcher Files Received a call from a AAA Response (TrackBox) member in Bloemfontein reporting a missing person. He was last seen at around 8 a.m. the previous day and was travelling from Welkom to Bloemfontein in a hired car. A description of the person was obtained and a local alert was sent out onto the

  • Man Stabbed

    Man Stabbed0

    Dispatcher Files A call came in from a AAA Response (TrackBox) member in the eMbo area, regarding a 39 year-old male who had been stabbed in the back and was bleeding profusely. I established the nearest landmark to enable emergency services to get there as soon as possible. When I called the member again he

  • Common Assault

    Common Assault0

    Dispatcher Files An AfriForum 911 – AAA-Response member in Pretoria called the ERPC to report that a man had assaulted his neighbour and was now shouting and threatening his children at their home.  I dispatched SAPS with ETA of about 10 – 15 minutes. The member updated accordingly and said he was on his way

  • House robbery / Murder

    House robbery / Murder0

    Dispatcher Files On my early morning shift I received an alert about a robbery in the Howick area where two suspects had gained entry into a home via the bathroom window. One victim was shot while the other was tied up and left unharmed.  The suspects stole two televisions and a safe and fled in