Emergency Medical Assist - Stroke
- Dispatcher Files
- October 8, 2021
One of our Johannesburg based members called in recently requesting a tow truck. One of their company vehicles has been in an accident and they need assistance.We swiftly dispatched one of our service providers who arrived on scene within a short period and was able to tow the vehicle to the requested location. In the
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A call was received recently from a Monitor CoDriver Assist member reporting that his vehicle tyre had burst while he was driving to a meeting, and that he did not have a spare tyre available. We immediately established the location of the incident and were able to find a company nearby that had the correct
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We received a call from a AAA Response member in June who sounded panicked. After calming the member down, she advised me that her 78-year-old husband was experiencing breathing difficulties. We immediately dispatched Netcare 911 to the members home address to assist further. The Netcare 911 team takes extra precaution when breathing difficulties are reported
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We recently received an activation from a Home Assist member via our Monitor Administrators corporate client in the Gauteng area, who reported that his power supply had not returned after load shedding had ended in his area. He suspected that the fault may have been caused by his UPS (Uninterruptible Power Supply) system and requested
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In the early hours of one morning, we received a call from a member reporting that he had been involved in a motor vehicle accident. His vehicle had collided with another vehicle and the two occupants of that vehicle also required assistance. We got details of the incident location from our member and immediately dispatched
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Dispatchers Files Some time back we received an activation from a residential estate in the Kwazulu Natal area. They requested assistance with a person who was attempting to gain access to the Estate. The personnel at the gated entrance explained that the person appeared to be under the influence of Narcotics or potentially had mental
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