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  • Need a Jumpstart?

    Need a Jumpstart?0

    Dispatcher Files We recently received a call from one of our Monitor Administrators roadside assist members who needed assistance with a jumpstart in the Capetown area. We realised that the particular vehicle that the member was driving was not covered under any of his policies, but never the less, we were prepared to help as

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  • Intruders on property

    Intruders on property0

    Dispatcher Files On the first night shift of my recent cycle, at around 21h30 I received a call from one of our AAA Response members reporting that an intruder was inside his yard and he needed assistance. After dispatching SAPS to the member, I confirmed with the member whether he was able to see the

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  • Essentials that you should always keep in your car

    Essentials that you should always keep in your car0

    Dispatcher Files Being prepared for emergencies on the road is essential. Here are a few items that you should always have in your vehicle: 1.  Tyre changing tools2.  Tyre sealant3.  Jumper cables4.  Tyre pressure gauge5.  Duct tape6.  A pair of work gloves7.  Fire extinguisher8.  Multi-tool9.  Torch10. Notebook and pen11. Reflective triangles12. First aid kit ERPC

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  • Harassment

    Harassment0

    Dispatcher Files We recently received an activation from one of our AAA Response members. I could hear that she was out of breath and whispering over the phone. Alarm bells started going off in my head because I knew something was desperately wrong. She advised me that she had been on her way home when

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  • Motor Vehicle Accident

    Motor Vehicle Accident0

    Dispatcher Files I received a call from one of our AAA Response members recently who had just witnessed a very tragic accident in a very remote area, involving a bakkie and a truck, with both occupants of the bakkie being critically injured. Unable to get in contact with the state ambulance service, I looked up

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  • Medical assistance – Stroke

    Medical assistance – Stroke0

    Dispatcher Files Recently I received a call from a AAA Response member reporting that he needed medical assistance. His friend was having what appeared to be a mild stroke with one side of his body not functioning. An ambulance was dispatched to the patient’s location, and he was taken to a nearby hospital.On my next

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