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Dispatcher Files

  • How to treat a stab wound

    How to treat a stab wound0

    Dispatcher files Working in the ERPC* environment means dealing with calls that consist of violence and trauma of all kinds. One morning we received a call from a member requesting an ambulance after reposting a message that someone had been stabbed in the back. We quickly dispatched Netcare 911 and tried to assist the member

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  • Keys locked in Car…

    Keys locked in Car…0

    Dispatcher Files Today a gentleman phoned and was beside himself because his keys were left in his car and the vehicle had automatically locked. He had been rushing around trying to find a way to get to work because not only were his car keys in the vehicle but his house keys as well.  He

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  • HEAD-ON COLLISION (KZN)

    HEAD-ON COLLISION (KZN)0

    Dispatcher Files I received a call from a TrackBox member who informed me that a head-on collision involving five vehicles had occurred on the N2, approximately 10 km from Piet Retief. A bakkie was one of the vehicles involved and some of its passengers were badly injured. The caller had unfortunately left the scene as

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  • STOLEN VEHICLE STOPPED & RECOVERED

    STOLEN VEHICLE STOPPED & RECOVERED0

    Dispatcher Files A wanted Citroen C4 came up on one of the SNIPR™ cameras in the Durban area recently. I immediately did a reg. check with SAPS and the vehicle was confirmed to be “positive” as a stolen vehicle. I then called the relevant security company for the area and they said their patrol units

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  • Farmer spotted poachers with hunting dogs in his farming area…

    Farmer spotted poachers with hunting dogs in his farming area…0

    Dispatcher Files A short while after booking onto my night shift I received a call from a farmer saying that he had spotted poachers with their hunting dogs in his farming area. I informed local SAPS and the honorary officer for the area.  Upon investigation, it was discovered that the poachers had left the area

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  • STOLEN VEHICLE STOPPED & RECOVERED

    STOLEN VEHICLE STOPPED & RECOVERED0

    Dispatcher Files A wanted Citroen C4 came up on one of the SNIPR™ cameras on Friday the 11th of October in the Durban area. I immediately did a reg. check with SAPS and the vehicle was confirmed to be a stolen vehicle. I then called the relevant security company for the area and they said

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TrackBox is a singular platform that connects South Africans to most branches of emergency services country-wide. We launched Together SA CAN back in 2003 with the goal of uniting all emergency services role players into “South Africa’s 911 emergency system.” In 2013 we established it as a non-profit company whose primary function is to facilitate and co-ordinate responses to emergencies anywhere in South Africa, anytime. TrackBox is our technology that makes this collaboration bigger, better and faster. Living up to our motto of ANYTHING! ANYTIME! ANYWHERE!

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