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  • Afraid that he would not make it through the night…

    Afraid that he would not make it through the night…0

    Dispatcher files On my evening shift I received a call on our TrackBox ERPC duty phone from a young lady asking for us to call an ambulance for her brother. She sounded worried and panicky but after I calmly asked her what had happened she was able to tell me that her brother was experiencing

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  • Potential Kidnapping

    Potential Kidnapping0

    Dispatcher Files Today two people were potentially kidnapped out of their vehicle and were unable to be located. After collecting cell phone numbers of numerous people of interest, we set out to find the victims. Using the quick and highly effective tracking technology in our control room we were able to locate the two members

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  • Don’t wait until the next day…

    Don’t wait until the next day…0

    Dispatcher Files On night shifts we often get panic activations from members who have intruders in the early hours of the morning. Some of these intruders are caught by security response officers, CPF members or local SAPS, while others manage to get away.  Some residents are more fortunate in incidents where there has been nothing

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  • Poaching is one of the most common case types we deal with over weekends.

    Poaching is one of the most common case types we deal with over weekends.0

    Dispatcher Files Poaching is one of the most common case types we deal with over weekends. This past weekend I logged four cases.  I received a call from a TrackBox member reporting handlers with ±20 dogs not far from where they live. While I was busy attending to this case, another member called in reporting

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  • MISSING PERSON

    MISSING PERSON0

    Dispatcher Files A missing person, is a person who has left without informing family and whose status cannot be confirmed as their location and fate are not known. A person may go missing through a voluntary disappearance or due to an accident, crime, or even death in a remote location where they cannot be found. 

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  • Domestic Dispute

    Domestic Dispute0

    Dispatcher Files I received a panic activation from a TrackBox member and on calling her back she explained that she needed some advice and did not know what to do. She explained that her child’s father had taken the child and she had been unable to get any access to her child for the past

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