Good day Member I trust that you are well and loving the day. It has come to our attention that a number of members have not selected the correct ERPC when setting up the app. This is absolutely crucial to ensure that the correct emergency response teams are called upon, nearest to you within your
READ MOREGood day Member I trust that you are well and having a positive day. The TrackBox app has been running on a limited trial period for the past several months whereby all users have been able to have access to the full premium functionality. This has allowed us to tap in to the now 20
READ MOREThe TrackBox special offer:To make the transition easier, TrackBox would like to encourage free users of TrackBox to switch over to premium before the cut-off day to avoid a disruption in your service. You can do this by simply selecting the ‘Upgrade’ button which will now appear in your TrackBox App Menu, entering the special
READ MORETrackBox Technologies will tomorrow 19 June 2018 release a new update to their Generation 10 TrackBox App. The latest update will be live in store during the course of tomorrow. The new update includes an app health check which automatically checks the login status of the app and prompts user to login if necessary. This
READ MOREAt the launch of the TrackBox app back in November 2016, a decision was taken to offer the full premium service for free for a limited trial period to ensure adequate testing of all features. This would allow us to tap in to the now 20 500+ App Users and make sure South Africa was
READ MOREGood day Member I trust that you are happy, healthy and having a wonderful day. Team, from all of us in the ERPC (Emergency Response & Prevention Centre) Collaboration Network, a massive THANK YOU for your continued support towards achieving our collective dreams and passions as well as your teamwork. We have recently introduced and
READ MOREAs the final mail in our series, this one focuses on the nag system. The TrackBox nag system has been designed to help ensure that all relevant information has been completed. Each time you open your TrackBox emergency app, the nag system checks whether your app is up to date, whether you have selected an
READ MORE
Many of us as humans have the common ideology of snake = danger. This article has been based on the interest of changing people’s perspectives about snakes, to help educate them as to the role of the snake and why they are a vital to have around, and finally to advise on what snakes to
READ MORE
DIAL 08616-87225 or use your TrackBox App to report POACHING IN PROGRESS Reporting Poaching TrackBox Technologies and KZN Wildlife encourages any citizen who witnesses wildlife offences to report the violation. The effectiveness of officers to curb the activities of poachers is dependent upon US! Witnesses are encouraged to report violations by calling Trackbox Technologies on 08616-87225 or by using your
READ MORE
Members on a particular farm had been receiving ongoing threats of a farm attack to take place My name is Jamie-Leigh Hartshorne (SA13). On my last night shift at around about 22:30 I received a call regarding a possible farm attack/trespassing in progress in the Elands River area in the Eastern Cape. The location of this
READ MORE
It’s important that motorists use the road skills and knowledge they were taught, especially when in peak hour traffic and on main roads. I plead for motorists to stick to the speed limit and to be cautious when driving. Also keep a safe travelling distance. Please make sure you are sticking to road rules and
READ MORE
It is extremely costly to the community at large in terms of damage to the power grid infrastructure and down-time for businesses. The day-to-day activities of private citizens is also affected with communication channels cut off, domestic appliances affected and financial losses for organisations, businesses, hospitals, shopping centres, etc., not to mention the pressure placed
READ MORE
South Africa has lost an estimated 96 million units of abalone as per research done. These small, snail-like sea creatures face extinction thanks to poachers who go to extreme measures to obtain them. On the 11/12/2018 @ 18:20 the TrackBox ERPC National & International control room received a call from a lady in Betty’s Bay, Cape
READ MORE
First day of shift: Wet weather conditions. Lovely weather for our farmers’ fields to feed the nation however it would be a busy shift for us in the ERPC. We urge all our members and road users to arrive alive and travel safely, please. A few safety tips from all dispatchers in the ERPC control:
READ MORE
Many cases come and go, but there are always those that you will carry with you each and every day thereafter. Whether it be an accidental call that leaves you in tears from laughter or a call that rips your heart from your chest because of the heartbreak that follows. These are the days that we as
READ MORE
I am back from my time off from 3rd to 9th January. We are about four days behind on our Development Schedule but will catch up. There are loads of development roll outs, upgrades and launches happening in January, February and March, so keep an eye out for them. 2019 started for us in July
READ MORE
Each day we wake up and make plans for the day but we never know what may happen along the way. One of our most popular features is the ‘Track Me’ button. Whether it’s just for a morning or afternoon run, travelling to and from work or travelling for business or pleasure, Track Me is
READ MORE
Afternoon Commanders, Members, CEO’s, Directors, Leadership Committees, friends! I am back from my time off from 3rd to 9th January. We are about four days behind on our Development Schedule but will catch up. There are loads of development roll outs, upgrades and launches happening in January, February and March, so keep an eye out
READ MOREAs December and January weather is fairly unpredictable, with hot days interspersed with cold rainy days, it is advised that all members please be safe if travelling on our roads in the wet and slippery conditions. December saw quite a few accidents and January statistics have picking up. Please take care to keep a safe
READ MORE
**UPDATE: FOUND SAFE** 2019/01/25IMICS:1608/01/201913:20 MISSING PERSON – FOUND SAFEKZN – Richards Bay Peter Arthur Biggar was last seen in Ngwelezane Hospital when he was discharged on the 24th January 2019. He is ±1.8 m. tall, slender built, fair in complexion, with brown eyes and blackish brown hair. He has a tattoo of 3 stars on
READ MORE
UPDATE: FOUND SAFE 2019/01/26IMICS:1663/01/201914:52 MISSING ADULT – UPDATE: FOUND SAFEKZN – Idutway Police Officer Mabutho John Ntlantsana 36 years old was last seen in Idutway on the 14th January 2019. A missing person case has been opened at Idutway Inq SAPS with Ref.: 02/01/2019. If you have any information regarding his whereabouts,Please contact Cst Kakati
READ MORE
UPDATE: FOUND SAFE 2019/01/30IMICS: 1922/01/201921:55 MISSING ADULT – UPDATE FOUNDGP – Alberton Kayleen Jade Gounder a 19 year old student went missing on her way home from college around 11:35 this morning. She was driving a blue Hyundai Accent, reg. ND561303. She was last known to be wearing blue jeans and black shoes and she
READ MORETeam, please be advised that we are doing massive upgrades to improve service delivery and our background technology processes for TrackBox – AAA Button on Android, followed by iOS. This has been outstanding for a while but we had to get through other key developments first. We expect this to take until Friday 8th February
READ MOREATT: General Khehla John Sitole, SAPS National Commissioner ATT: Lieutenant General Nhlanhla Lucky Mkhwanazi, KZN Provincial Commissioner ATT: SAPS Commanders & Members CC: ERPC Collaboration Network members, and all TrackBox Technologies and Together SA CAN NPO members and staff. https://www.timeslive.co.za/news/south-africa/2019-02-02-nine-dead-including-two-cops-after-bloody-cash-heist-shootout WHEN WE LOSE a Tactical Operative, we lose a national treasure! I am deeply hurt
READ MORETrackMe for the AAA-Response Button is live in beta. Please will those in beta help us stress-test TrackMe in rural areas, farms, forest areas and under daily driving conditions. This is the button on the bottom right once you open your AAA-Response app. In testing the above image is from a live stress-test and this
READ MORE
2019/02/12IMICS:0814/02/201913:15 MISSING ADULTKZN – Richmond Neliswe Gaza, 29 years old, mentally challenged went missing in Imbali, and was last seen near Richmond on the 8th February 2019 wearing blue jeans and a white vest when leaving home. A missing person’s case is being opened at SAPS. If you have any information regarding her whereabouts please
READ MORE
Project Mustard Seed – January 2019 Well done everyone. These are fantastic results. As mentioned, the arrests are high as John Dennis (SV3) revisited many cases where suspects were outstanding and have now been chased down and arrested. Team, our work with SAPS, The Hawks, Crime Intelligence, private partnership resources, all ERPC Collaboration Network members
READ MORE
UPDATE: FOUND SAFE 2019/02/17IMICS:1308/02/201923:01 MISSING PERSON – FOUND SAFEGP – JHB (Walkerville) Brian Pretorius has been reported missing around Walkerville, Johannesburg. When he ran out of petrol he was driving a Blue Fiat Palio, NJN636GP, and was on his way to Henley. His cellphone is also off. If you have any information regarding his whereabouts
READ MORE
The TrackBox Technologies Pty Ltd team recently met up with KZN MEC for Transport, Community Safety & Liaison Mxolisi Kuanda alongside SNIPR South Africa, and the uMgngeni Community Safety Initiative (UCSI) to discuss the community teamwork and rollout plan of community safety through technology
READ MORE
UPDATE: SAFE 2019/02/26IMICS: 2034/02/201907:00 MISSING PERSON – UPDATE: SAFEKZN – Durban North Travis Graham, aged 17, has been reported missing from his boarding school in Durban North, KwaZulu-Natal. His cellphone is also off. SAPS has been notified. If you have any information regarding his whereabouts please contact Zelda on 0719595117 or SA CAN using your
READ MORE
HIGH PRIORITY ANDROID UPGRADE • Automatic IMICS Case Registration • One Touch Activation • Duress Telephone Calling Please upgrade to the latest version of the TrackBox AAA-Response App. This now includes an update to the patented one touch activation system, countdown clock, automatic case registration, duress telephone calling or the ability to simply silence your
READ MORE
2019/03/02IMICS: 0153/03/201919:03 MISSING ADULTKZN – Scottsville Graham Bailey, aged 70, has been reported missing from his home in Kensington, Johannesburg. He had not taken any belongings or money except for the bag on his back. He was last seen in Scottsville, Pietermaritzburg. SAPS has been notified. If you have any information regarding his whereabouts please
READ MORE
Ezemvelo KZN Wildlife Honorary Officer Corps, This is just fantastic and so unexpected. I will pass it on to all the teams. I truly believe that we are NOT short on resources, we are short on knowing one another and knowing who to trust. Further to this, over 16 years we have built a very
READ MORE
This is just fantastic and so unexpected. I will pass it on to all the teams. I truly believe that we are NOT short on resources, we are short on knowing one another and knowing who to trust. Further to this, over 16 years we have built a very realistic and financially sustainable model that
READ MORE
2019/03/12IMICS: 0837/03/201919:48 MISSING PERSONKZN – Vryheid Mr Thwala a 32 year old african male went missing on Sunday night near Vryheid after his vehicle broke down on the way from Paulpietersburg to Newcastle. The vehicle was recovered. In any emergency contact SAPS 10111 or the National ERPC using your AAA-Response App for Anything! Anytime! Anywhere!
READ MORE
One of the most common issues in residential areas are noise complaints. These days not everyone works a 9 to 5 job; some work shifts and come home to neighbours who constantly play loud music and party, or in some cases, have loud domestic incidents. I received a call from a TrackBox member who regularly
READ MORE
!!UPDATE: FOUND SAFE!! 2019/03/23IMICS: 1605/03/201908:15 MISSING ADULT – UPDATE: FOUND SAFEN11 outside Ladysmith Neels van Heerden was last heard from at 20:30 on Friday night after his car had broken down on the N11 outside of Ladysmith. He was driving a white Ford Bantam, reg. JJX704MP. If you have any information regarding his whereabouts please
READ MORE
Recently a vehicle entered Hillcrest and was picked up by one of the SNIPR South Africa cameras which indicated that the vehicle was listed as stolen #SAPS (Durban Central). I immediately informed #SAPS #Hillcrest who responded in the blink of an eye and were able to track, and recover the vehicle. Thanks to #SAPS Hillcrest for their devotion. Working with such a
READ MORE
I received a call from a neighbourhood watch patroller who is a TrackBox member in the early morning hours advising me that there was an abandoned vehicle on one of the roads he had been patrolling. A registration check was done through SAPS and feedback confirmed that the vehicle was ‘stolen and recovered’. I then
READ MORE
We got a broken down vehicle report on the M13 westbound. It was on Field’s Hill before the Village Road turn-off, in the fast lane and on a blind spot. Metro services were immediately informed of the situation as it was prone to cause an accident, endangering the lives of innocent souls. In consideration of others
READ MORE
Jamie-Leigh Hartshorne (SA13) received a call from Chartwell Estate in Winston Park requesting an ambulance to transport one of ourmembers, 83 year-old Mrs Storey who was suffering from dehydration. Nurses at Chartwell Estate stabilised Mrs Storey until an ambulance arrived. #Netcare911 arrived on scene and transported Mrs Storey to #HillcrestPrivateHospital. Jamie made contact with Mr Storey (husband) who
READ MORE
Ek is altyd koel en kalm as dit by nood gevalle kom.Ek bestuur ons tuis nood beheer kamer te same met my regterhand Kobus Boshoff van Koppies. Maar kom ek vertel julle van paniek en verwarring. Ek het gisteraand my TrackBox paniek knoppie gedruk soos enige iemand dit moet doen in n nood geval. Ek
READ MOREEvery day in the ERPC we receive calls where our members’ vehicles have been stolen or hijacked. Please note the following: On your TrackBox App please scan in your vehicle as follows: *Click on the App and it will automatically commence the countdown *Cancel the countdown, then click on the 3 horizontal lines on the top
READ MORE
Ek is altyd koel en kalm as dit by nood gevalle kom. Ek bestuur ons tuis nood beheer kamer te same met my regterhand Kobus Boshoff van Koppies. Maar kom ek vertel julle van paniek en verwarring. Ek het gisteraand my TrackBox paniek knoppie gedruk soos enige iemand dit moet doen in n nood geval.
READ MORE
As a mother and dispatcher I would like to appeal to other parents to be vigilant on drug use/abuse.We as parents need to speak to our children about the dangers of drugs at a very young age and not be afraid to have open conversations with them. Be aware of changes in your child’s behavior;
READ MORE
UPDATE: FOUND AND ARRESTED 2019/04/04IMICS: 0217/04/201906:24 REPORT: ANONYMOUS TIPGP, Pretoria – Nigel Prison Please be on the lookout for Hannes Petrus who escaped from Nigel Prison in Springs yesterday (03/04/2019). He is wanted for rape charges. If seen, please contact Mrs Makhonza or Mr Kalp at 011 8148138/9. In any emergency call SAPS 10111 or
READ MORE
MISSING PET – UPDATE: FOUND SAFE Please be on the lookout for Patch, this beloved family pet who was stolen this morning during a house break-in in Kloof. ———————————————— 2019/04/04IMICS: 0244/04/201910:50 THEFT: OTHERKZN – Kloof A Pitbull dog and a TV were stolen from Fernleigh Drive at 10:30 this morning. The suspects were on foot
READ MORE
We took some time to reflect what we, in the ERPC as dispatchers have done to make a difference in South Africa. Dealing with both emergencies and helping members with their TrackBox queries. We as a family do our very best to assist those that need our help. Days have come and days have past
READ MOREI truly believe that the most important keywords in life are: “please”, “thank you” and “I am sorry”. These words along with meaningful human interaction are the highest forms of payment and success. You simply cannot buy these, nor can you buy passion and the results it produces. These four human elements always make your
READ MORE
UPDATE: LEVORN HAS BEEN FOUND AND IS SAFE 2019/04/08IMICS: 0494/04/201903:17 CRIME: KIDNAPPING – CHILD – UPDATE: FOUND SAFEKZN –Durban (Merebank) Please be on the lookout for Levorn Lawrence, who was taken by his father under the influence of alcohol and driving an unroadworthy white Opel Corsa, reg. ND722101. If seen, please contact Brig. Gopz Govender
READ MORE
I received a call from a member about a house-breaking in progress at her neighbour’s house. She described the suspects, how they were dressed and that they were on foot. While I was on the call my colleague was busy notifying the police. When I finished talking to the member the police were already on
READ MORE
Yesterday, a family from Gauteng asked me for assistance as they were contacted by “representatives” from Home Affairs who wanted to come and do a home visit. The couple had been to Home Affairs that day but were told that they would have to come back. Later that same day, persons pretending to be from
READ MORE
I truly believe that the most important keywords in life are: “please”, “thank you” and “I am sorry”. These words along with meaningful human interaction are the highest forms of payment and success. You simply cannot buy these, nor can you buy passion and the results it produces. These four human elements always make your
READ MORE
We received an activation from a member and when I tried to call her, there was no answer. After trying repeatedly to contact her I opened her profile and started calling her emergency contacts, who also did not answer their phones. Seeing that the location sent on her activation was the same as her residential
READ MORE
UPDATE: FOUND SAFE 2019/04/12IMICS: 0796/04/201920:09 MISSING PERSON – UPDATE: FOUND SAFEKZN – Amanzimtoti An elderly white male, Abraham Van Niekerk, went missing this afternoon at around 14:00 from the beach near The Promenade Street. He is slim built, wears glasses, and he was last seen wearing a T-shirt, running shorts and slops. SAPS have been
READ MORE
Update – Our heartfelt condolences go to the family of little Lwandile who’s has been found deceased. RIP little angel 2019/04/23IMICS: 1463/04/201914:00 MISSING CHILD KZN – Newcastle Lwandile Ntombela, 2 years old, went missing on Sunday, 21 April 2019 between 10:00 a.m. & 12:00 p.m. She was last seen wearing a pink dress, pink tracksuit top
READ MORE
A vehicle alert came up on the SNIPR South Africa cameras and as soon as I saw it I recognised the vehicle as a possible metered taxi vehicle that had been involved in several house robberies. I had been working on the case with a rescue tech operator the day before so immediately let them know the
READ MORE
We received a call from a member in the Harding area reporting two men standing in the back of a slow moving SAB truck off-loading crates of beer onto a Toyota Hilux bakkie. I immediately called Harding SAPS and informed them of the situation and gave them the registration of the vehicle. They sent a
READ MORE
Project Mustard Seed Results – Total Arrests Total Arrests : 175 since January 2019 Our work with #SAPS, #The_Hawks, #Crime_Intelligence, private partnership resources, and all #ERPC Collaboration “Together SA CAN”.
READ MORE
I received a call from a local neighbourhood watch member reporting that they had heard gunshots coming from the Krantzkloof nature reserve which made him suspect that there were poachers in the area. I contacted the EKZN honorary officers and called Hillcrest SAPS who dispatched a van to the area. We received feedback that the
READ MORE
At around midnight I received a call from the security manager at a local Gated Estate saying that one of their residents, a +/-30 year-old female, was having a seizure. The security were on their way to the scene so no further info was available on the patient at that point.I immediately created a case
READ MOREWe received a report from on that a dark green Mini with a red roof was involved in a house robbery in the West Riding area. The Mini had previously been involved in several other incidents including an armed robbery at a supermarket. Unfortunately no one at the scene had managed to get the registration
READ MORE
Value of recovered goods +- R 3,914,300.00 22 Our work with SAPS, The Hawks, Crime Intelligence, private partnership resources, and all ERPC Collaboration
READ MORE
We received a call from a Warrant Officer from Newcastle SAPS reporting that two teenagers had been driving from Newcastle to Pietermaritzburg and they had not arrived. I opened an IMICS case, and searched on the system for the vehicle they had been driving but there were no results so I published a local alert
READ MORE
I would like to express my gratitude to #SACAN. for the professional assistance they gave me when I was in tremendous dire straits. My husband was in hospital when the accident occurred. If I wasn’t for members of SACAN I wouldn’t be able to talk about my ordeal. I was absolutely on my own and I couldn’t
READ MORE
PROJECT MUSTARD SEED UPDATE: Murder, Rape, Rhino Poaching and Road Accident Deaths are the most significant challenges we face on a day-to-day basis. What we know for sure is that when standing on the scales of success or failure, asking ourselves: “Are we winning or losing?”, it feels like to those on the outside that
READ MORE
One of the most common crimes in our country is cellphones theft and other electronic devices. Whether the suspects catch you at an intersection forcing you to hand over your cellphone or whether you are in a busy shopping centre and they ‘accidentally’ bump into you in order to pickpocket you. We recently received a
READ MORE
Vehicles Recovered (SNIPR Cameras) to the value of +- R 8,800,000.00 Our work with SAPS, The Hawks, Crime Intelligence, private partnership resources, and all ERPC Collaboration “Together SA CAN”. #TrackBox #SACAN #Project_Mustard_Seed #Recovered_Vehicles http://bpd.trackbox.world/…/project-mustard-seed-january-2…/
READ MORE
Hey South Africa, I trust you are all well and loving each moment in developing our country as much as I am. While extremely tough for both citizens and leaders, I listened to a bunch of people talking about how bad things are, but what was different about this conversation was the reference to leaders
READ MORE
Some time back we received reports of protest action and public disorder being held between N3 Van Reenen Pass and at the Tugela Toll Plaza. At the time, it was unknown what the extent of the damage caused was or the reason behind the protest that left the entire Roadway was closed for motorist. We
READ MORE
In the early hours we received a TrackMe activation from a member, who. advised me he had just received a call from a neighbor, +/-50year male, who was having a heart attack. He advised that he was en-route to the premises, and needed an Ambulance urgently and members on scene had begun with CPR. I
READ MORE
Hand Guns Recovered : 44 Rifles : 11 | R4s : 1 | R5s : 5 | AK-47 : 1 Our work with SAPS, The Hawks, Crime Intelligence, private partnership resources, and all ERPC Collaboration “Together SA CAN”. #TrackBox #SACAN #Project_Mustard_Seed #Recovered_Guns http://bpd.trackbox.world/…/project-mustard-seed-january-2…/
READ MORE
That one call that every family dreads the most! Receiving a call from Emergency Services or the Hospital to advise you that your loved one has been in a car accident or has passed on. I received an activation stating that there had been a head on collision on the M4 just before the Umdloti
READ MOREBeing an emergency dispatcher, we are surrounded by stories. Some are incredible. Some are touching and heartfelt and some that strike home or that will hold onto your heart/mind. As a dispatcher we are here to put ourselves in the shoes of a caller reporting an emergency or even just an anonymous tip. First and
READ MORE
One of the most difficult things to deal with is the loss of a loved one. They say that in time the pain goes away, however my experience of this is not so. n time you may come to terms with it, but in your heart there is still the sadness and the feeling that
READ MORE
One of the most important things for the community is the trackbox app and its features that are available to those who are part of a local CPF and come together to help neighborhoods fight against crime and keep the areas safe. Features on our app help these members reach out to us in
READ MORE
Meeting Held at SA CAN HQ – 2019-05-17 BPD SA CAN NPO Finances: 1. Workmen’s Compensation for all SA CAN employees – accounts department to investigate 2. VCAT NPO Air Support Service – ledger accounts opened and payments allocated. 3. VCAT Motor Vehicle expenses – ledger accounts reviewed. Accounts to go through and allocate fuel,
READ MORE
Trackbox has many features and functions to keep families and communities safe. Each day we wake up we may have a plan of what we are doing that day but we never know what may happen along the way. One of our more popular features is the “TrackMe” feature. Whether it’s just for a morning
READ MORE
The most important thing in the emergency service industry is the chain reaction to your reaction, it is key to have a quick response to any situation thrown your direction. One of the worst feelings must be one in which you are disturbed from your sleep by your barking dogs, alerting you that something is
READ MORE50% REDUCTION – COLLECTIVE GOAL REMINDER: A united model has been well established from 2010 by our KZN South African teamwork effort from rural, township and urban residents as well as the ERPC collaboration Network Members. Our push-back year is continuing to unfold with the ongoing infusion of all technologies, corporate partnerships and thousands of
READ MORE
All over the country we see news and social media posts about protesting happening for all sorts of reasons such a fuel cost, transport costs and wanted increases on salaries ect. Sometimes the extent of these protests get way out of control and land up being safety hazards and some end up being violent. Law
READ MORE
One of the most terrifying things as a parent is to have one of your children go missing whether the child is a minor or of legal age. The distress as a parent when expecting your child to come home or not to find them where you left them is one of the worst feelings
READ MORE
A message came through at around 07:30 that there had been a shooting in the Lidgetton West area in the early hours of the morning and that there was noone on scene as yet. Due to the victim or members on scene not being AAA Response members I initially struggled to get a location and
READ MORE
Medical – Collapsed – Conscious We received a call from a care center estate in Winston Park requesting an ambulance to transport one of our elderly members who was suffering with dehydration and her condition was deteriorating rapidly. The elderly member was being cared for by the Nurses at the Care Centre while awaiting the
READ MORE
We received a message of a missing white and brown Jack Russell puppy called Rocky. He had a blue collar and was microchipped and had run away from home the previous night. Rocky had been with the family for only a day and family, and especially their little boy was so upset at the thought
READ MORE
Regardless of the time of year, criminals don’t rest. There have been multiple cases of theft of motor vehicles, attempted burglaries, petty theft and other forms of crime. Please ensure that you are aware of your surroundings at all times and that you are taking the precautions necessary to keep both yourself and your belongings
READ MORE
What was supposedly going to be a typical quiet night shift, turned into an emergency call @ 3 am, that would save the life of an 83 year old woman who had collapsed due to low blood pressure. Netcare had been called and dispatched and a description taken down to hand over to them. I
READ MOREIn the Emergency response center there are certain calls that are regular calls from day to day, they may be the same category but every case is different in its own way with a story of what happened to separate it from the others. Our roads are not the safest to travel on, we as
READ MORE
Today I received a call to say that poaching dogs have been spotted in a nature reserve. The handlers however were nowhere to be seen, either hiding or had ran away when hearing that the EKZN Honorary Officers were in the area. Unfortunately for the Honorary officers, the visibility was not clear and it was
READ MORE
Traffic Accident – Motor Vehicle Accident We received a call from a scared and concerned father that has just heard that his daughter had rolled her car and was flung out her vehicle on the R74 towards Muden, unknown at this stage what had caused this accident. With VCAT-7 and the NetCare 5 Helicopter on
READ MORE
After a long and quiet night shift, it is time to rest and recuperate the body and mind knowing that everybody is safe without any serious reports. As shifts change, both going off and coming on duty, there is one thing that we know for sure and this is that we do everything we can
READ MORE
It cannot be stressed enough to be vigilant on the road and to maintain a safe following distance. Many will say that it will never happen to them but always remember that you cannot predict your fate and what will happen whilst on the road, everything is unpredictable. It hits hard when it’s one of
READ MORE
6 JUNE 2019 KWAZULU-NATAL – It has come to the attention of the Directorate for Priority Crime Investigation that there are various incorrect media reports doing the rounds pertaining to the alleged kidnapping of Sandra Moonsamy that took place on 30 May 2019 in Pinetown, Durban. This office want to place it on record that untrue
READ MORE
So as we all know, frogs are a noisy bunch. They have the power to drive us crazy and cause sleep deprivation for some, but did you know that they have many benefits as well? Here are just a few reasons why we should appreciate the noisy buggers a little bit more. *They act as
READ MORE
HELEN GROSVENOR CONTACT NUMBER REQUEST Team, can you help me? I have a book called “My Journey to the Mountain” for delivery to a retired veteran, Col. Jack Haskins, KZN Search and Rescue. I am looking for a cell number. We have worked on so many cases together and have come full circle into the
READ MORE
TheTrackbox/SACAN control room received a call some time back from a member reporting a house breakin in progress, two males that had used a ladder to climb to the top floor window and have bent the burglar bars open to try and gain entry. We made contact with kloof SAPS and @Enforce Security who then
READ MORE
Being a father is the best thing ever, and because of you, the nationwide SA CAN family, I am blessed with an incredible immediate family and an equally out of this world policing family! Tons and tons of happy Father’s Day wishes to all the fathers out there. In bonds of friendship and policing partnership,
READ MORE
I received a call from a teacher at a local Secondary School. One of his students, a 16 year old female, had fainted and was still unconscious and struggling to breathe. I sent a request to @Netcare911 for assistance. An ambulance was dispatched to assist. The student’s parents had already been informed by the school.
READ MORE
At Trackbox, we strive to be the best, providing A Grade services to all our members. As dispatchers, we go through the task of self studying to attain A Grade Certification according to PSIRA registration. We push ourselves to be the best we can to assist our members, we push ourselves to be the fastest
READ MORE
We received a call from a teacher at a local High School requesting an ambulance to assist one of their students who had been hit on the head by a cricket ball. The patient was conscious but confused. I immediately requested assistance from @Netcare911. He was on scene within seven minutes and the patient was
READ MOREReceived a report of an attempted house-breaking at Bradford Place in Pinetown. Suspects were spotted by a neighbour who wasted no time and immediately notified the SA CAN ERPC. Its saddens me to say that the perpetrators managed to get away, but fortunately they did not manage to take anything or hurt the innocent souls
READ MORE
When coming onto shift you never know what kind of cases will come your way Cases may vary from accidental activation to far more serious matters. On a day shift we had received information from one of the Captains we work with, that there has been a kidnapping of an adult. On receiving the information,
READ MORE
An Interesting fact to know is that when your body experiences an allergic reaction, it is your immune systems ways of fighting substances and can include symptoms such as itching, rash and trouble breathing. It is also interesting to note that sometimes allergies do not occur the first time you come into contact with it,
READ MORE
LUAN PRESTON (31)KZN – Oslo Beach On the morning of Saturday 15th June 2019 the body of a farm manager was discovered in his house in Oslo Beach (Port Shepstone). The victim lived alone. It would appear that the suspect/s gained access to the home through a door which was left unlocked. It also appears
READ MORE
On one of my night shifts I received a call from one of our fellow dispatchers reporting that a friend of their family had gone missing. She had resigned from her job with immediate affect and had not been seen since. As well as having gone through a very toxic relationship with a bad break
READ MORE
We received an activation on the @SNIPR cameras for a silver Toyota Verso. I immediately recognized the vehicle as one that we had been looking for that had been using false plates. I called a member of the @Pinetown CPF and he sent local security and patrollers in search of the vehicle. After a while it
READ MORE
Well done to the SAPS, Crime Intelligence, The Hawks, Victim Support Services, National Prosecuting Authority and all specialised divisions involved in this case. Most of all, thank you to all the victims and the families for their trust in coming forward and going the distance in this case to bring justice and to ensure that
READ MORE
We received a call from a member requesting medical assistance for a man who fell off his mountain bike. When I phoned @Netcare911 and they were already mobile. On arrival they treated the patient as he had suffered head injuries and they requested we circulate with members of the area to assist in identifying the
READ MORE
We received a call from a member with the terrible news that a woman had given birth and that the baby was deceased. I phoned @Netcare and Hillcrest SAPS and to attend the scene.. On arrival they treated the patient who was heavily bleeding and then transported her to a nearby hospital. Our deepest condolences
READ MORE
Received a call from member reporting an attempted transformer theft in the Grootvley area. The member had fired warning shots which scared the suspects away and they had fled the scene empty handed. We called SAPS Perdekop to inform them about the situation and they were willing to assist with patrolling the area during the
READ MORE
As the crime in our country keeps increasing, we are faced with the daily reality of potentially being a victim of crime. Vehicle related crimes are one of the highest crime rates, given that we are faced with multiple hijackings each and everyday. The SNIPR cameras come to our aid everyday helping us to fight
READ MORE
• All National ERPC Dispatchers embraced into Dispatcher Files, with personal bridge-building and direct communications to our members and the entire country.
READ MOREAndre von Below (SA45), Content Manager appointed.
READ MOREBrian’s Passionate Desk – Upgrades and design work by Lynette Lombaard (Creative & Communications Manager). A personal “Thank you so very much” for our friendship, shared passion, dreams and for bringing to life all the work that we do together along with the development team for South Africa, whom we all jointly serve and are
READ MORE• Meeting held with RO General Bala Naidoo and Brigadier Jay Naicker, SAPS KZN Communications. • We all agree that our teamwork approach in communications is critical to productivity, building the global network, managing facts, information flow, dispelling propaganda and ensuring that the public are kept well informed, helping to provide solutions and valuable information,
READ MORE
• Share Buttons Telegram, WhatsApp, Twitter, Facebook. • Thumbs Up or Thumbs Down • Update BPD header with new logo. • Contact Us – add Brian’s new logo and cell.
READ MORE• BPD Web – Integrate BPD Web to Telegram enabling automatic posting of communications to Telegram users for “Get the News First” @BriansPD Channel • Telegram: www.t.me/BriansPD • BPD Web: www.BPD.TrackBox.World • Twitter Account Updated – header in development • www.twitter.com/brianspd • Facebook Account Updated – header in development • www.facebook.com/BRIANS.PASSIONATE.DESK • User Comments
READ MORE
During the day I received a call from a member who owns a small tuck-shop, run from his premises. He called us in need of help as three armed men had pulled up and robbed him using their vehicle as a getaway car. We dispatched the relevant authorities and medical teams and then loaded the
READ MORE
When you are aware of medical problems and allergies etc, it is best to try and wear items such as a medical alert bracelet, which makes it easier for emergency services to identify and treat you properly. You can also load your medical information onto your MyVault profile so that our control room can convey
READ MORE
I received a call from member stating that her husband had possibly had a heart attack. At the time of the call his skin was blue and he was non responsive. I contacted the Advanced Life Support division and @Netcare was dispatched. I then called the member back to let her know that an ambulance
READ MOREHi South Africa, my family, my heart… I can honestly say I sure have missed writing to you all and there is no valid reason not to keep you well informed. We have not spoken for a long while and I made at SA CAN over the past six months. So many members, community leaders,
READ MORE
Signs and symptoms are one of the most important factors that one must be aware of, whether you suffer from a medical condition or not. A stroke happens when blood vessels in the brain are either blocked or burst, resulting in numbness in the face, arm or leg, usually on one side. Symptoms are: confusion
READ MORE
In order to ensure that our staff are on the ball and utilise appropriate skills and knowledge in emergency situations, @Together SA CAN (NPO) and other partner companies regularly participate in mock emergency drills. This is also for the benefit of our contributing members who are company-based, to ensure that such operations and procedures are
READ MOREReceived a call from a member that a couple had knocked at his door saying they had just been hijacked in the street. My partner immediately called Norkem Park SAPS while I reached out to Afriforum and got the vehicle information to search on the @SNIPR database to see if the vehicle had driven past
READ MORE
Just as we arrived on night shift a TrackBox AAA Response member called in to advise that someone had tried to steal their vehicle, damaging it in the process, therefore requiring that it be towed. She was with her son-in-law at a local High School.. All the necessary details were taken and a local towing
READ MORE
2019/07/15 IMICS: 1057/07/2019 11:19 MISSING PERSONS KZN – Port Shepstone Hendrik Christoffel Van Der Merwe went missing on the 1st July in Port Shepstone. Hendrik is a 60 year-old male, short build, brown eyes, grey/brown hair and a thin grey moustache. He was driving a green Fiat Uno, reg. NPS86251. He was wearing a brown
READ MORE
We often receive calls during the evenings from members requesting assistance regarding domestic violence. Domestic violence is not limited to physical abuse but can occur verbally as well. These cases take place in the workplace, home, school and social environments. Domestic Violence is defined as ‘abusive behavior from an individual where he/she tries to gain
READ MORE
Something I would like to share with our members is an incident that turned out to be a horrible situation for myself in a time of need. As a parent there come times in life where you need to spend money on important things, and time goes by so quickly sometimes you forget to save
READ MORE
15/07/2019IMICS Case# 1060Cliff – Tractor Roll (Melmoth) – nearest response: 60 minutes. “The hardest part about human performance and perfection is recognising that it is only achieved by teamwork.” (Brian Jones) The TrackBox Technologies ERPC (Emergency Response and Prevention Centres) received a AAA-Response activation from one of our Corporate Client members to report a tractor
READ MORE
OFFICE OF THE PROVINCIAL COMMISSIONER : KWAZULU-NATAL 18 JULY 2019 THREE ARRESTED IN MAJOR DRUG BUST DURBAN- A joint operation by various law enforcement agencies led to the arrest of three drug dealers in the early hours of this morning at Phoenix. An intelligence driven operation was conducted by members of the South African Police
READ MORE
I think those are the most beautiful words I have heard in a long time when reflecting on success. It shows that when a few great men come together for a cause, supported by others, history can be changed in the blink of an eye. But it takes years to prepare for greatness. It must
READ MOREIn the control room information is key to us as it is our starting point to get everything on the go .In an emergency, it is very difficult to pay attention to detail, but this is one of the most important keys to our success in helping you. If you have been robbed, nearly abducted
READ MORE
A member phoned in recently in quite a distressed state regarding a Bravo male that was run over in the heart of Kensington, Johannesburg. This injuries were bad, but the member heroically stood by the patient and cared for him as he phoned the control room for assistance.. This was worthwhile to report as it
READ MORE
Minutes of our Country – Media Watch – 23.07.2019 Family, never forget that perception is truth! Media are the minute takers, translators and scribes. In all my public meetings I ask the media to please scribe accurately and ask loads of questions to clarify anything I have said because their pens can be nuclear bombs
READ MOREI received a call from a TrackBox member who had arrived home after dark and noticed someone running from her garage. Using the AAA Response app, she then activated a panic for assistance. After getting her details, I asked her to drive out of her driveway and around the block to make sure no-one was
READ MORE
At around 12:00 midday I had received a call from one of our corporate clients that there had been an accident in the plantation near Melmoth. No details of the incident were available so I called @Netcare 911 and put them on standby while I awaited further information. The information was then received that there
READ MORE
No cold case is cold unless we forget…– Brian Jones
READ MOREMinutes of our Country – Media Watch – 26.07.2019 HEADLINES SAPS – Killed in Shootout A house robbery in progress was reported in Weenen. A shootout ensued with police, killing one suspect, wounding another. Rogue Police OfficersThree policemen, and a policewoman stationed at Inanda SAPS, plus one accomplice, have been arrested for kidnapping and assault.
READ MORE
I think one of the hardest decisions for a person and a team to make is knowing you have to leave your friends, partners, and those who have gone the distance on the journey with the highs and lows at base camp whilst you go on to summit. Of course, winning is a team effort
READ MOREMinutes of our Country – Media Watch – 27.07.2019WEEKEND HEADLINES Jesse Clegg performs heartfelt song at his father’s memorial Jesse Clegg, an accomplished musician himself, said that despite his father’s worldwide success and stature in society, his family was dearest to him. Johnny believed the greatest gift a father could give his son is a
READ MORE
I believe those who randomly put themselves out there by always being on standby to help any other human being are the true heroes of our country. And that, my friends, should be each and every one of you reading this. – Brian Jones #TrackBox #SACAN #BriansPassionateDeskwww.TrackBox.World
READ MOREA panic activation was received by a TrackBox member just after 9 p.m. On calling the member I learned that he and his family had been involved in an accident with another vehicle. The member was in a state of panic as there were several people who had been seriously injured. I pinpointed his exact
READ MOREMinutes of our Country – Media Watch – 31.07.2019 Johann Rupert and so-called “white monopoly capital” I just don’t know enough about this and of course all I can read is the daily minutes of our country in the media to understand where we are at in this matter, so here’s what I think: First
READ MORE
We as dispatchers here at TrackBox handle a lot of cases, from minor issues like members forgetting their usernames and passwords to major cases such as farm attacks, etc. One thing that we have recently added and become VERY good at with @Monitor Administrators is Roadside Assistance. On the 26th of July we received a
READ MORE
The greatest investors and shareholders of our businesses, jobs and careers are our wives, children, clients, members and fellow citizens who totally trust that we are investing their support into the right place. We seek to bring balance and stability, wellness and financial wealth for all. That we are rewarded for our social contributions means
READ MORE
Whilst the main focus is on the poaching of rhinos and elephants, there are other categories that go under the radar and are not as commonly known by the public. Poaching covers a broad spectrum and in recent years we have seen an increase in incidences of the poaching of wildlife with dogs, as well
READ MOREKZN: THE DIRECTORATE FOR PRIORITY CRIME INVESTIGATION Well done to all the role-players involved in this matter. I hope that both the public and criminals see that KZN has an incredible success rate of stopping these priority crimes in their tracks. The Hawks, Crime Intelligence, Air Wing, Operational War Rooms, K9 Unit, Flying Squad, VCAT
READ MOREMinutes of our Country – Media Watch – 05.08.2019 I had such a great night shift, doing what is so important to me, that is: checking on the minutes of our country and what our fellow South Africans are up to. But my heart, soul and eyes just broke open wide in sadness as I
READ MOREIn the ERPC we deal with many reports of theft, and of all those calls ‘theft out of motor vehicle’ is one of the most common. On one of my shifts I received a call from a security company stating that someone had parked their car at a petrol station and a lady’s handbag had
READ MORE
The hardest part about human performance and perfection is recognising that it is only achieved by teamwork.Teamwork allows me and my friends to achieve top human performance and perfection.– Brian Jones 6
READ MORECell Phone Banking & Airtime Fraud Minutes of our Country – Must Read Media Watch – 07.08.2019 Cell phone hijacking – are you a victim? Despite the amazing advances of cellular technology, the downside is that criminals can easily hack your number and do a SIM-swap, enabling them to hijack your phone and gain access
READ MOREToday was a very interesting day for me. I had one @Monitor Administrators case when a member called for assistance as they had been involved in an accident at Lubaleko. Their bakkie had rolled and ended up on its wheels but the resulting damage required that it be towed. I therefore called Brophy’s Towing for
READ MORE
If Safety is a Moving Target… Become the Target– Brian Jones 3
READ MOREWe are proud to be associated with @Monitor Administrators, where dispatchers assist those whose vehicles have broken down, been involved in an accident or need something as simple as a tyre change or jump start. These are situations we were familiar with before @Monitor Administrators was introduced, so adding this additional task as part of
READ MORE
At around 8 p.m. I received a call from a member stating that his friend who had attempted suicide, was bleeding profusely, and in a very agitated state not allowing anyone to approach him. I immediately informed Netcare 911 and De Deur SAPS to assist the patient. Shortly afterwards the patient calmed down enough, enabling
READ MORE
Could the World be saved with more Coffee?– Brian Jones TrackBox ERPC National & International08616-TRACK08616-87225https://trackbox.world/#TrackBox #SACAN #BPD_Quotes #TrackBox_Helps #Download_the_App 6
READ MOREOFFICE OF THE PROVINCIAL COMMISSIONER: KWAZULU-NATAL13 AUGUST 2019 LIFE IMPRISONMENT FOR MURDER OF LUAN PRESTON (31) The Pietermaritzburg High Court sentenced Vincent Mziwenkosi Cele (33) to life imprisonment for murder, eight years for burglary and 12 years for robbery. He was accused of attacking a farm manager, Luan Preston, while he was at his home
READ MOREI received a call from a school requesting ambulance assistance for a 12 year-old female student who was having difficulty breathing. I immediately sent a request for assistance to Netcare 911 and obtained what patient information and history I could from the caller. The child’s parents had already been informed and were making their way
READ MORE
We live in the Future to Protect those we Love.– Brian Jones TrackBox ERPC National & International08616-TRACK08616-87225https://trackbox.world/#TrackBox #SACAN #BPD_Quotes #TrackBox_Helps #Download_the_App 1
READ MOREOFFICE OF THE PROVINCIAL COMMISSIONER: KWAZULU-NATAL 16 AUGUST 2019 MURDER SUSPECTS BUST WITH FIREARMS. DURBAN – In the early hours of the morning yesterday, police officers from the National Intervention Unit conducted an intelligence driven operation at KwaMashu Hostel searching for suspects involved in the murder and robbery of security guards last month. The operation
READ MORE
An activation was sent through the TrackBox AAA Response app reporting that a truck had lost its load. The truck had lost control and was positioned across the entire road and into the bush with its load of timber fallen off onto the roadway. Fortunately the driver was uninjured and no other vehicles were involved.
READ MORE
KZN Leaders Meeting 001The Corner Office (Gillitts) 15.08.2019 In line with the ongoing need to address communications and teamwork, a meeting was called for local community leaders to come together and work as a team to achieve positive, tangible results in our communities. A very specific set of topics was addressed: Murders in Review: 2003 to
READ MORE