Header Image

Roadside Assistance – Lost keys

Roadside Assistance – Lost keys

Dispatcher Files We recently received an activation from a Monitor Administrators member for CoDriver Roadside Assistance in a case of lost keys for a Motorbike. After establishing that the vehicle was covered by their insurance I established the location of the bike. By using our IMICS (Incident Management & Information Capturing System) Proximity Dispatching system

Dispatcher Files

We recently received an activation from a Monitor Administrators member for CoDriver Roadside Assistance in a case of lost keys for a Motorbike. After establishing that the vehicle was covered by their insurance I established the location of the bike.

By using our IMICS (Incident Management & Information Capturing System) Proximity Dispatching system I was able to locate an approved service provider who was close by and able to assist. The service provider confirmed that he had the required bike trailer to tow the bike and was dispatched to the incident scene.

The bike was towed to an approved dealer who would then investigate and decide whether replacement keys could be provided, or if a new ignition system was required.

Dispatcher: SA37 Michael
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

Posts Carousel