Dispatcher Files STOP – Never drive away from the scene of an accident, even a minor one. PROTECT THE SCENE – You can prevent further accidents by setting up flares, putting out emergency triangles, or keeping your hazards on. CALL THE POLICE – Even if there are no serious injuries, it is a good idea
- STOP – Never drive away from the scene of an accident, even a minor one.
- PROTECT THE SCENE – You can prevent further accidents by setting up flares, putting out emergency triangles, or keeping your hazards on.
- CALL THE POLICE – Even if there are no serious injuries, it is a good idea to call the police.
- MAKE AN ACCURATE RECORD – When the police arrive, make sure you tell the investigating officer(s) exactly what happened, to the best of your ability.
- TAKE PICTURES – If you happen to have a camera in your vehicle, or a cell phone equipped with a camera, you should take pictures of the vehicles if there is visible damage.
- EXCHANGE INFORMATION – Typically, the investigating police officer obtains this information. However, you should also obtain the name, address and telephone number of all persons involved in the accident, drivers and passengers alike. This is used not only for any report or investigation required by police, but also used for insurance claims.
- REPORT THE ACCIDENT – Notify your insurance company as soon as possible. Many policies require immediate reporting and full cooperation.
- SEEK MEDICAL ATTENTION – Often, injuries caused by motor vehicle accidents are not immediately apparent.
- KEEP A FILE – Keep all your accident-related documents and information together.
- PROTECT YOUR RIGHTS – Perhaps the most important thing you should do after an accident is to consult your attorney.
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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.