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Missing Child found

Missing Child found

Dispatcher Files As we started our morning shift we received a report of a child who had been missing from the previous afternoon. Being a parent, I was worried and empathised with how it must feel if one’s child goes missing.  We quickly called the parents to get all the necessary details: what the child

Dispatcher Files

As we started our morning shift we received a report of a child who had been missing from the previous afternoon. Being a parent, I was worried and empathised with how it must feel if one’s child goes missing. 

We quickly called the parents to get all the necessary details: what the child was wearing, what time he was last seen, etc. We then prepared a poster to circulate on social media, and to security companies and police.

I was pleased to hear later in the day that the child was found safe and sound and was united with the mother. A huge sigh of relief came from all of us in the emergency control room colleagues, after we had called the family member to confirm that the report was indeed accurate. 

The day ended up being a wonderful start to the weekend and it goes to show that when we all work together much can be achieved. All the role-players involved had a huge impact and made it possible for the little one to be found safe, 

ERPC Dispatchers: Mdu & Thembelihle 
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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