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Passing of a family member

Passing of a family member

Dispatcher Files The death of a family member or loved one is a painful thing.  On a recent shift we received a call from a lady who told us that she received a call from her domestic worker’s daughter reporting that her mother was lying unconscious in bed. We immediately called @Netcare 911 for assistance

Dispatcher Files

The death of a family member or loved one is a painful thing. 

On a recent shift we received a call from a lady who told us that she received a call from her domestic worker’s daughter reporting that her mother was lying unconscious in bed.

We immediately called @Netcare 911 for assistance with an ambulance and the medics arrived on scene within minutes. 

A short while later we called back to get an update and she advised that despite their best efforts, they could not revive the patient and she had been declared deceased. We then assisted her by calling a funeral service provider on her behalf, as well as arranging counselling for the deceased’s daughter and younger sister, as they were both alone with their mother and needless to say the experience was very traumatic for them.

Our most humble and sincere condolences go out to the family at this time.

ERPC Dispatchers: Thembelihle & Mdu
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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