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Car flipped onto its roof

Car flipped onto its roof

Dispatcher Files On my recent day shift I received a call from a AAA Response member who had witnessed an accident involving two vehicles in the Outer West area of Hillcrest. One of the vehicles had flipped onto its roof and the driver, while managing to get out of the vehicle, was complaining of a

Dispatcher Files

On my recent day shift I received a call from a AAA Response member who had witnessed an accident involving two vehicles in the Outer West area of Hillcrest. One of the vehicles had flipped onto its roof and the driver, while managing to get out of the vehicle, was complaining of a sore neck and back. Neck and back injuries can be very serious so I immediately dispatched @Netcare911 to attend the accident scene and assess the severity of the injuries.

I then called the member back and advised that Netcare ALS (Advanced Life Support) had been dispatched, with the ambulance also on route. The member then reported that the person from the second vehicle was walking around and didn’t appear to be injured. Shortly after, Metro Police arrived on scene to control the traffic as it was nearing peak hour.

Once again we give a big “thank you” to the Netcare team who are always on standby and we also wish the persons involved in the accident a speedy recovery.

ERPC Dispatcher: Michael (SA37)

TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App @NETCARE911

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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