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Medical – Collapsed Conscious

Medical – Collapsed Conscious

Dispatcher Files On my night shift I received a call from one of our AAA Response members informing me that his neighbour had fallen two days previously but was refusing to go to hospital for X-rays.  The neighbour had called him explaining that she was in so much pain that she could barely move and

Dispatcher Files

On my night shift I received a call from one of our AAA Response members informing me that his neighbour had fallen two days previously but was refusing to go to hospital for X-rays. 

The neighbour had called him explaining that she was in so much pain that she could barely move and could not even open her front door to let him in. Fortunately, he was able to use the spare key and gained access into her home where he found her lying on her back, unable to move. 

The member then activated his AAA Response app requesting urgent medical assistance.
He described the details of the patient very well and I contacted Netcare who dispatched an ambulance in a matter of minutes. 

The patient was transported to the Hillcrest Busamed Hospital where she is receiving pain medication to ease the pain in her back. 

We will be sure to follow up on her condition through the coming days and weeks.

ERPC Dispatcher: Savannah (SA48)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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