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PART 1: COVID-19

PART 1: COVID-19

Breaking Through! Dear South African Family,  Never in my wildest dreams did I think I would have to stop and write about a worldwide pandemic, let alone work on the need to adapt our AAA-Response Platform to accommodate such an emergency.  The Covid-19 coronavirus has taken the world by surprise and governments and emergency services

Breaking Through!

Dear South African Family, 

Never in my wildest dreams did I think I would have to stop and write about a worldwide pandemic, let alone work on the need to adapt our AAA-Response Platform to accommodate such an emergency. 

The Covid-19 coronavirus has taken the world by surprise and governments and emergency services around the globe are scrambling to put together emergency plans as victim numbers increase exponentially, straining the staff capacities of hospitals, police, army and medical services to the maximum.

When I look back at our platform’s Generation 1 version, launched in 2003, to our current Generation 10 version, I can’t believe how far we have come and I was extremely proud of our team and our platform when I saw how quickly we could adapt and upgrade it to accommodate for this new global crisis. The truth is that the foundations, systems and the team that powers them are strong, robust and we have a humble 17 years of leading the way in South Africa, with many lessons learned, better architectural designs, process flows and technology than ever before. As it stands we can cater for up to one million active users and we know we can help with Breaking Through strategies as the need arises. This can be ramped up by simply turning the dial, calling for volunteers or simply handing over to emergency services should the call come. Our platform can cater for 100 million South African users which is far more people than we have in our country. 

That said, as my fingers hit the keyboard and my heart skips a beat, I ask myself if I am making the right decisions for us all, as the “unknowns” about this situation will only be discovered as the days and weeks progress. We simply have to push on as best we can. 

I cannot help but focus on the things that matter the most to me, you and all our friends out in the field. We need to realise that this virus is an unseen force, and is waiting to take hold of any human life it can. To date there have been nearly  952 000 infections and over 48 000 tragic deaths. What is even worse is that only some 200 000 have recovered with the rest of those infected with their lives still hanging in the balance. This virus does not differentiate depending on financial standing, race, culture or where you live in the world. It is a universal killer.

Brian Jones (SA7)

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