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Patient with possible heart attack.

Patient with possible heart attack.

Dispatcher Files Recently while on night shift in the early evening I received a call regarding an elderly male patient with severe chest pains indicating a possible heart attack.  Being as brief as possible I confirmed the correct address and dispatched @Netcare to the scene. I then called the family member on scene to assure

Dispatcher Files

Recently while on night shift in the early evening I received a call regarding an elderly male patient with severe chest pains indicating a possible heart attack. 

Being as brief as possible I confirmed the correct address and dispatched @Netcare to the scene. I then called the family member on scene to assure her that an ambulance was on the way.

The ambulance arrived within minutes and the medics did all they could but unfortunately the patient passed away.

I later called the family again to find out how they were feeling and if we could arrange for one of Careline’s trauma counsellors to visit and help them cope, which they accepted.

We contactedCareline Crisis Centre to brief them regarding the incident and they confirmed that they would call the family.

AAA Response Dispatcher:
Mduduzi (SA21)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD
#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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