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Know your insurance details & ensure that an approved service provider tows your vehicle.

Know your insurance details & ensure that an approved service provider tows your vehicle.

Dispatcher Files I received a call from a Monitor Administrators client informing that one of his vehicles had been involved in an accident. He was unsure whether there were any injuries and was on his way to the accident scene.  I called a nearby tow truck operator to tow the vehicle and kept in touch

Dispatcher Files

I received a call from a Monitor Administrators client informing that one of his vehicles had been involved in an accident. He was unsure whether there were any injuries and was on his way to the accident scene. 

I called a nearby tow truck operator to tow the vehicle and kept in touch with the owner of the vehicle who then confirmed that there were no injuries. The tow truck operator arrived on scene, however another operator was already there and giving the driver of the vehicle a hard time and attempting to bully him into using their service. 

Although it may be difficult after an accident, drivers and vehicle owners should know their insurance details to ensure that an approved service provider tows their vehicle, and that it’s their choice as to where the vehicle is taken after an accident. 

The Trackbox ‘MyVault’ vehicle section is also of great help in these situations as all of your vehicle information, including your insurer’s contact details, registration number and pictures of your vehicle can be stored here if you are unable to recall all the details after an accident.

Michelle (SA24)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world/
#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App @Monitor Administrators

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