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Go the extra mile…even swimming.

Go the extra mile…even swimming.

Dispatcher Files Working in the control room (ERPC) we receive many calls where our members find themselves in unpredictable sticky situations. Sometimes finding help in these situations is difficult due to the circumstances, but as a dedicated team we try our utmost to do whatever we can to assist even if it means going out

Dispatcher Files

Working in the control room (ERPC) we receive many calls where our members find themselves in unpredictable sticky situations. Sometimes finding help in these situations is difficult due to the circumstances, but as a dedicated team we try our utmost to do whatever we can to assist even if it means going out and doing it ourselves. In such cases the control room will be left in the capable hands of colleagues.

On one of our busiest day shifts I received a call from a TrackBox member who had taken his boat out onto a dam for the day with friends, and the last thing they expected was that the petrol gauge was not working correctly, causing them to end up running out of fuel in the middle of the dam. The weather conditions did not help either as it was very hot and windy. 

I immediately made a few calls to get some assistance, to no avail. I even contacted the manager of the dam but unfortunately their boat was out of order. Feeling out of luck and hopeless that I couldn’t help, I spoke to a colleague Chris (SA15) and decided we would play the hero and take petrol to the stranded boat even if it meant having to swim across the dam in the chilly water.

Chris and myself made a plan to get some petrol, take it to the dam and from there tie a rope around my waist that would be attached to his rescue vehicle; however, just before we managed to leave the office to set the plan in motion someone had come to the rescue and helped our members out.

Here at TrackBox Technologies/Together SACAN e will always go the extra mile to keep our members safe and sound.

Stephanie (SA38)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world/
#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

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