One of the most difficult things to deal with is the loss of a loved one. They say that in time the pain goes away, however my experience of this is not so. n time you may come to terms with it, but in your heart there is still the sadness and the feeling that
One of the most difficult things to deal with is the loss of a loved one. They say that in time the pain goes away, however my experience of this is not so. n time you may come to terms with it, but in your heart there is still the sadness and the feeling that you are missing a piece of your heart.
We as emergency dispatchers are here not only as dispatchers to prevent illness from worsening by dispatching a medical team but we are also a support system to the families that experience loss of a loved ones.
We are here to give encouraging words to families, to give them words of strength and motivation to get through difficult times. As a qualified BLS paramedics we learn there is no amount of words to help a member ease the pain of a loss, but any amount of a strong support system is enough to keep one going
I received a call from an elderly woman whose husband was having a hard time breathing. She informed me that he suffers with heart problems and has been on medications for his heart. After speaking to the elderly woman I dispatched Netcare, and then called her back. KHearing the distress in her voice when she said he has gotten worse, and while trying to assist the member in stabilizing her husband, I could hear him groaning in the background with discomfort.
The woman’s husband became very pale as he was struggling to breathe and having chest pains. Not long after Netcare arrived they had transported him to hospital but he was not doing well.
Following up with the elderly lady the next day we received the sad news that her husband had passed away during the night in the hospital. We as a team had sent our sincere condolences to the lady and her family members for their loss.