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***Important Read***

***Important Read***

Every day in the ERPC we receive calls where our members’ vehicles have been stolen or hijacked. Please note the following: On your TrackBox App please scan in your vehicle as follows: *Click on the App and it will automatically commence the countdown *Cancel the countdown, then click on the 3 horizontal lines on the top

Every day in the ERPC we receive calls where our members’ vehicles have been stolen or hijacked. Please note the following:

On your TrackBox App please scan in your vehicle as follows:

*Click on the App and it will automatically commence the countdown 
*Cancel the countdown, then click on the 3 horizontal lines on the top left corner
*Click on MY VAULT and enter your 4 digit pin code 
Scroll down and click on VEHICLES (SNIPR) 
*On the top right corner you will see a + sign; click on it and you will find two options, namely: Enter Manually and Licence Disk Scanner
*Click on Licence Disk Scanner and scan your vehicle disk and all your vehicle details will be uploaded to your TrackBox App
*Fill in your insurance details, vehicle tracker information and also take pictures of the vehicle and upload it to the TrackBox App and then click on SUBMIT

Why should you do this?

*If and when your vehicle is stolen or hijacked, your vehicle details are on the system as well as a photo of the vehicle
*This will assist you and us in order for all of our members and the public to be on the lookout for your vehicle

Questions we will ask you regarding a stolen vehicle:

*When was the vehicle stolen?
*Where was the vehicle stolen?
*Any description of suspects?
*Did the suspects arrive on foot or did they use another vehicle?

Questions we will ask you as dispatchers on a hijacked vehicle:

*Are you hurt and do you need any medical attention? 
– Netcare will then be dispatched to the scene
*When was the vehicle hijacked?
*Where was the vehicle hijacked from?
*How many suspects were involved?
*What vehicle did the suspects use in the crime committed?
*In what direction did the vehicles flee?

What should you do in the case of a hijacking or stolen vehicle?

*By activating your AAA Response (TrackBox) App, your location is automatically sent to the control room. A dispatcher will make contact with you, and contact SAPS and your tracking company (if your vehicle is fitted with a tracking device) 
*We will also circulate your vehicle details in our database for other members to be on the lookout. We will support you every step of the way.

Please share with family and friends.

Angal Brown (SA31) 
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world/
#TrackBox #SACAN #Teamwork #DispatcherFiles #SNIPR#TrackBox_Helps

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